Shipping policy

 

After an order is placed, a receipt is automatically emailed verifying the purchase to the email address provided during the transaction. This receipt does not constitute a contract, and orders may be canceled at any time, by our discretion due to inability to authorize a credit card, insufficient stock, or any other reason, as Cozy deems fit.

If your credit card has already been charged and your order is canceled, your bank will automatically issue a refund to your credit card account for the amount you paid. We cannot guarantee that all items included in the shop are in stock at the time of your order. All orders are processed within 2-14 business days. Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipping may be delayed by maximum 30-40 days. Please allow additional days in transit for your delivery. If an item is unavailable, Cozy customer service will notify you in a timely manner.

We ship internationally and world wide. If you are uncertain if we ship to your address, please type in your address at checkout. If a postage rate calculates, then we can ship your package to that address immediately! If a rate does not calculate, please send us an email here: info@shopcozy.co

Cozy is not responsible for lost or stolen packages. Once package ships, all matters beyond that point must go through USPS. Please get in contact USPS Domestic or International if you are experiencing issues with your package once it has left our facility.

Shipping is typically 2 business days via United States Postal Services when the courier receives the package after processing. When item is shipped, a tracking number will be provided via email.